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User Agreement
User Agreement
LEB TURİZM AGREEMENTParties and Objectives
1. This agreement is made between the party renting the "villa, apartment, or flat" (hereinafter referred to as the "Customer") and the party renting out the "villa, apartment, or flat" (hereinafter referred to as "Leb Turizm") for the purpose of renting the "villa, apartment, or flat" for a specified period with predetermined start and end dates. (Hereinafter, our villas, apartments, or flats will be referred to as "Holiday Home.")
2. Customers who book any of the holiday homes within Leb Turizm via our website, telephone, or WhatsApp, and their companions are deemed to have unconditionally accepted the following terms.
3. Violation of any of the following terms entitles Leb Turizm to unilaterally cancel the reservation, request the customer to vacate the holiday home, refuse to refund the advance payment, deposit, damage fee, and/or rental fee, or demand payment of any outstanding amounts.
Reservation, Advance Payment, and Remaining Payments
4. Reservations for our holiday homes can be made via the reservation form on our website, by telephone, or via WhatsApp.
5. After requesting the advertisement number of the holiday home, the number of guests, and the desired rental dates from the customer, Leb Turizm conducts capacity and availability checks and provides feedback to customers. After agreeing to the contract for rental between the Customer and Leb Turizm, Leb Turizm provides the customer with the account number for the 30% advance payment. Upon making the advance payment, the customer sends the receipt and email address to Leb Turizm. Leb Turizm finalizes the reservation by sending the rental agreement along with the reservation form. Remaining payments + damage deposit amounts will be paid in cash to the Leb Turizm Advisor upon check-in. In the event of no damage observed during the post-checkout inspection, the damage deposit collected at check-in will be refunded to customers without any deductions. (Details regarding the damage deposit are provided in Articles 34, 35, and 36.)
6. The reservation form sent to the customer includes the advertisement number of the villa requested by the customer, the check-in and check-out dates, the amounts to be paid, and any special notes if applicable. Customers are asked to check this information and notify Leb Turizm of any errors for correction. If no error information is communicated to Leb Turizm by the customer within 24 hours of sending the reservation form, it will be assumed that there are no errors in the information provided on the reservation form.
7. Until the expiration of the option period communicated to the customer, if the advance payment receipt is not sent to Leb Turizm, Leb Turizm reserves the right to cancel the pre-reservation without notifying the customer and may accept another reservation for the holiday home.
8. One week before the check-in date, the customer is required to confirm with the holiday home owner. If any problems related to the reservation are not reported to Leb Turizm by the customer and/or the holiday home owner, it will be assumed that there are no errors in the reservation.
